Jarvis Pizzeria: Custom Reports & Dashboards

In our previous blog we showed the out of the box functionality of Dashboard & Reporting. Next to the default dashboards, you can also create your own custom dashboards. However, before we can create dashboards on this, we need to set up some indicators within our application. In the composer we have to go to the tab Indicators.


There are three types of indicators that you can create here:
- A Dimension represents the grouping on the X axis,
- A Measure will be the value of the Y Axis.
- An Attribute, in turn, will act as a filter.





You can define customer indicators that you can bind to any data objects available in your process. They will become available for reporting alongside with the default system indicators.On the Indicators tab, we can create new indicators.





Let's start with some indicators on the Register Order process, we create a dimension on the PizzaName.



And a measure on the price.



And we create an attribute on CustomerCity




For the indicators to be picked up, we need to publish and deploy our application again. After this we need to create some instances on which the indicators will do their work. We let the application run to gather info.

After this, we open the Dashboard within the workspace and go to the Business analytics tab.



In here we setup a report just like the system report, only now we can also choose from our own indicators. On the X Axis we go for PizzaName and on the Y Axis we select the sum of the price.



Resulting in the following graph.




Since we have set our CustomerCity as an attribute, we can now filter the results based on the city. If we go to Add Filter and make sure that CustomerCity equals Utrecht we can now see the results, just for the city of Utrecht.



Display Report:



In the toolbar, there are three buttons, to reload, save the report or export the data.


If you want to export the data, a csv file will be exported to your local machine.

Jarvis Pizzeria: Business Reports & Dashboards

Within the workspace there are some out of the box dashboards that you can use to monitor your instance. When you go to My Tasks and click Dashboard, by default the Health dashboard is shown.
There are a total of 5 default dashboards, Health, Open, Workload, Trend & Closed. You can use the filters on the right hand side to filter the dashboard.




The health dashboard will give you an instant, real-time view of the number of active processes running on your instance at this very moment, differentiated between the various states:
Active: this process is going on currently. Some tasks are being assigned or worked on.
Suspended: This process is currently suspended, waiting for some actions to occur. This would be the case if the process is triggered by some message catch, or other event.
Recoverable: your process has encountered some errors, and has an incomplete state, waiting to be recovered manually
To learn more about the default dashboards, visit the Process Cloud Documentation.

Next to the default out of the box dashboards, it is also possible to create custom System Reports. For this we go to the second tab of the Dashboard, called Business Analytics. Here you can select your Data Source type, in this example Process with the Jarvis_Pizzeria application. You can pick from several Process related data for both the X Axis as well as the Y Axis.



In this example we went for Process Instance Status grouped by Process Display Name on the X Axis and on the Y axis Process Open Time in Days with the Average function. Resulting in a graph that clearly represents our Test environment, since on production we serve pizza within minutes!